COVID-19 Response

To our KC Family:

The KC Stores are known by many of our customers as “their happy place”.  We consider our customers to be our extended family.

Our goal has always been to provide a welcoming environment with dedicated personalized service and an ever-changing selection of merchandise.  We remain committed to that goal.

As we face the daily uncertainty of COVID-19, we are equally committed to ensuring that our customers know we are “All in this together”.  Our management team has implemented measures to keep our teams and customers safe in each of our three stores which includes greatly enhanced cleaning and disinfecting protocols. The KC Team will continue to abide by the protocols of the Centers for Disease Control (CDC) and mandates from the state and federal government. For more information related to Virginia Governor Northam's Executive Orders that pertain to us, please see below*.

We remain open our normal hours to serve you and invite you to visit as you feel comfortable doing so.  Until then, please know that you are in our thoughts and we are grateful to have you as part of our family. (Our normal hours are closed on Tuesdays and Wednesdays; open other days 9 am - 5 pm except Sunday Noon - 5 pm.)

With kind regards, 

Kristel L. Clark
KC Collections
KC Collections II
KC Home Textiles


*Governor Northam's Executive Order 63 goes into effect on Friday, May 29, 2020 which requires 

All patrons in the Commonwealth aged ten and over shall when entering, exiting, traveling through, and spending time inside the settings listed below cover their mouth and nose with a face covering, as described and recommended by the CDC ... all brick and mortar retail businesses, including both essential and non-essential brick and mortar retail businesses, as delineated in Amended Executive Order 61 and Amended Order of Public Health Emergency Three (2020). (Emphasis added.)

There is an exception to the above requirement if there is an underlying health condition that prohibits one from being able to wear a mask when doing so would be contrary to his or her health or safety because of that medical condition.

The entire text of Executive Order 63 can be found at the following link:

*Governor Northam's Executive Order 62 refers to brick and mortar retail businesses that are non-essential in item #4. He refers to a "Guidelines for All Business Sectors as best practices" document which can be found below.  The applicable sections for us are pages 13-15.

The details are listed below effective Friday, May 15, 2020:

Safer at home: Phase one brick and mortar retail scope:

All non-essential brick and mortar retail establishments. phase 1:

Establishments must either implement the following mandatory requirements or close.

Mandatory Requirements: Businesses must strictly adhere to the physical distancing guidelines, enhanced cleaning and disinfection practices, and enhanced workplace safety practices provided in the “Guidelines for All Business Sectors” document.

They must also adhere to the following additional requirements:

 Post signage at the entrance that states that no one with a fever or symptoms of COVID-19, or known exposure to a COVID-19 case in the prior 14 days, is permitted in the establishment.

 Post signage to provide public health reminders regarding physical distancing, gatherings, options for high risk individuals, and staying home if sick (samples at bottom of this document).

 Retailers must limit occupancy to 50% of the lowest occupancy load on the certificate of occupancy.

 Retailers must assist customers in keeping at least six feet of space between individuals or households while shopping and waiting in line. Mark floors in six-foot increments in areas where customers will be congregating or standing in line such as cashier areas. If six feet of space cannot be maintained between checkout lines, only operate alternate checkout lines.

 If seating is available, provide a minimum of six feet between tables; if tables are not movable, parties must be spaced at least six feet apart.

 Meeting rooms and other enclosed spaces such as fitting rooms should be closed to customers.

 Employees working in customer-facing areas are required to wear face coverings over their nose and mouth, such as using CDC Use of Cloth Face Coverings guidance.

 Perform a thorough cleaning and disinfection of frequently contacted surfaces including digital ordering devices, self-service areas, countertops, bathroom surfaces, cashier stations, belts, shelves, cash machine pads, keyboards, order separation bars, and other high touch surfaces, at a minimum, every 2 hours.

 Eliminate stations where food or drink can be sampled. No self-service of food (except beverages), including condiments. Self-service beverage areas must use beverage equipment designed to dispense through a contamination-free method.

 Ensure there is a way to sanitize shopping cart and basket handles: either make an EPA-approved disinfectant easily accessible to customers or have employees manage the process and sanitize between each customer use


Prior Executive Orders during COVID 19:

Executive Order 62:

*Governor Northam's Executive Order 53 refers to brick and mortar retail businesses that are non-essential in item #6.

Governor Northam's Executive Order 54 does not change the provision in EO 53 regarding non-essential businesses.